Privacy Policy

1. Data Controller

GrandCars is the data controller for all personal information collected through this website and our services. Contact us at contact@grandcars.autos for privacy inquiries.

2. Information We Collect

• Contact Data: Name, email, phone number, address
• Service Data: Vehicle information, service history, repair details
• Technical Data: IP address, browser type, pages visited, cookies

3. How We Use Your Data

We process your personal data to:

• Provide auto service and repair services
• Send service updates and appointment reminders
• Improve our website and services
• Comply with legal obligations

4. Legal Basis (GDPR)

We process data based on: (a) your consent, (b) contract fulfillment, (c) legal compliance, and (d) legitimate business interests in service delivery and safety.

5. Data Sharing

We do not sell your data. We may share information with service partners, insurers, and authorities only when legally required or necessary for service delivery.

6. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal requirements, typically 3–7 years for service records.

7. Your Rights

Under GDPR, you have the right to access, correct, delete, or port your data. Contact contact@grandcars.autos to exercise these rights.

8. Security

We use industry-standard encryption and security measures to protect your personal data from unauthorized access.

9. Changes to This Policy

We may update this policy periodically. Changes take effect upon publication on this page.

Last updated: January 2025